Refund Policy

1. Eligibility Requirements

You are eligible for a full refund if all of the following criteria are met:

• Time Limit: Your refund request is submitted within 48 hours of the transaction timestamp (as recorded by our payment gateway).
• Accidental Renewal or Purchase: You unintentionally upgraded or forgot to cancel an active plan before the automated billing cycle.
• Service Defect: You experienced demonstrable platform technical issues or service unavailability that prevented you from using paid features.
• Compliance: The account has complied with our Terms of Service and has not engaged in abuse, API scraping, or prohibited malware distribution.

2. How to Request a Refund

To submit a refund request within the 48-hour window:

3. Processing Time & Payment Methods

Once approved by our billing team:

• Refunds are processed within 24 to 48 hours of verification.
• Funds are returned to the original payment method (Credit/Debit Card via Stripe, or PayPal balance).
• Depending on your financial institution or credit card issuer, it may take 3 to 5 business days for the refunded credit to reflect on your statement.

4. Self-Serve 1-Click Cancellation

You do not need to contact customer support simply to cancel your recurring subscription. You have complete autonomy to cancel anytime:

• Go to Dashboard > Subscription.
• Click Cancel Subscription.
• Your subscription will not renew, and your paid features remain active until the end of your current paid billing period with zero cancellation fees.

5. Non-Refundable Circumstances

Refunds cannot be issued in the following scenarios:

• Requests submitted later than 48 hours following the transaction date.
• Accounts terminated due to violations of our Acceptable Use Policy or fraudulent payment attempts.
• Third-party transaction fees where prohibited by payment network rules.